French bilingual customer support specialist

Job description

Responsible for delivering best quality and accurate customer support by answering the queries through phone calls and emails.

Responsibilities

  • Effective telephone answering of customer queries and needs
  • Handling electronic mails from clients and providing accurate and timely responses
  • Recommending marketing deals, up-selling and cross selling to customers

Skills required for this role

  • Any graduation
  • Able to complete work within deadline
  • Strong written and oral communication in native French
  • Minimum one year experience in any customer support industry
  • Knowledge in any customer relationship management software (not mandatory)

Interested applicants can email their profiles to: job.news@winbizsolutionsindia.com