Call Center Services
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At WinBizSolutionsIndia, we help small businesses, start-ups, and large organizations to thrive in the fiercely competitive market by offering excellent call center services. As one of the most reputed third party customer service providers, we ensure higher levels of customer engagement and smooth troubleshooting operations with our service.
If you are a business owner looking for reliable outsourcing vendors who can provide customer support service, then you have reached the right place. However, before we proceed, let us make one point clear. We are not an answering service company, but we run BPO call center operations. Out of the various services we provide, the phone answering service is one of our vital service provisions.
Our call center representatives not only excel in customer support operations but can also deliver specialized assistance for telemarketing and CATI market research. It can help you to enter a new market and expand your reach. Besides, by optimally utilizing our remote assistant services, you can increase revenues, retain customers, and register better conversion rates. So, no matter what type of answering service you are looking for, we can be your perfect partner to help you achieve your business goals.
OUR CONTACT CENTER SERVICES
CHECK OUT OUR CALL CENTER FAQ’S
Want to know more about our services or how we can help you in specific scenarios? Consider going through our detailed FAQs section, which would provide answers to most of your queries.
CASE STUDIES
Inbound Call Answering Services for an IT Company Based in US
A prestigious IT company which presently offers assistance for the installation and maintenance of enterprise data server for its reputed clients.
Outbound call center support for a software & hardware service provider
The customer was based in US and they were a known entity in the IT domain. The client delivered computer software and hardware solutions and services.
Multilingual help desk support for a product manufacturing company
To clearly understand the client’s requirements, we had telephonic conversations with the company and obtained the maximum possible information.
Major Industries We Serve
- Ecommerce
- Real estate
- Automotive
- Education
- Healthcare
- Retail and Consumer
- Banking and Finance
- Hospitality & Travel
- Media & Technology
- Beauty & Cosmetics
Why are we among the best Call Center Outsourcing Companies?
We create quality benchmarks in every project that we handle and make sure to deliver our services to a high standard while keeping our clients’ specifications in mind. Our executives are proficient in the use of advanced call answering software for inbound and outbound calling to provide the best results in various industries. This is what helps us to stand out from the competition and create a prominent identity as one of the top customer service outsourcing companies in the world. The dedicated call center agents at our BPO centers do their best to address client-inquiries in the most professional manner, setting high client service standards in the industry.
Here’s why you should choose us as your call center customer service vendor:
Offshoring Services
Our comprehensive offshoring solutions can help businesses deliver a high level of customer service and professionally address the needs of end-users.
24×7 Availability
We are equipped with modern contact center infrastructure and can guarantee 24×7 support, improved promotions, and increased sales conversion.
Live Call Tracing
Our quality assurance tea