Call Center Services

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At WinBizSolutionsIndia, we help small businesses, start-ups, and large organizations to thrive in the fiercely competitive market by offering excellent call center services. As one of the most reputed third party customer service providers, we ensure higher levels of customer engagement and smooth troubleshooting operations with our service.

If you are a business owner looking for reliable outsourcing vendors who can provide customer support service, then you have reached the right place. However, before we proceed, let us make one point clear. We are not an answering service company, but we run BPO call center operations. Out of the various services we provide, the phone answering service is one of our vital service provisions.

Our call center representatives not only excel in customer support operations but can also deliver specialized assistance for telemarketing and CATI market research. It can help you to enter a new market and expand your reach. Besides, by optimally utilizing our remote assistant services, you can increase revenues, retain customers, and register better conversion rates. So, no matter what type of answering service you are looking for, we can be your perfect partner to help you achieve your business goals.

OUR CONTACT CENTER SERVICES

Multilingual call center

We offer top-notch multilingual support to various clients by offering solutions in their native language.

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Outbound call center

Initiating calls and convincing customers over the phone are among our prime specialties. We generate measurable outcomes.

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Inbound call center

Our experience in handling diverse industries and customers is ensured through apex quality inbound customer services.

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Live chat support

Live chat support with virtually no waiting time is what we always provide. Our executives can deliver real-time and effective assistance.

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E-mail support services

We have mastered the art of writing quality Emails in a pleasing tone. We can help you establish a strong bond with your customers.

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Virtual assistant support

We have virtual assistant support provisions for all administrative, creative and technical sectors.

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CATI market research services

With our CATI services, you can get the best results and market insights with a great level of accuracy.

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Appointment setting service

We can reach prospective customers by setting appointments to improve the ROI and sales of the clients.

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CHECK OUT OUR CALL CENTER FAQ’S

Want to know more about our services or how we can help you in specific scenarios? Consider going through our detailed FAQs section, which would provide answers to most of your queries.

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CASE STUDIES
Inbound Call Answering Services for an IT Company Based in US

A prestigious IT company which presently offers assistance for the installation and maintenance of enterprise data server for its reputed clients.

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Outbound call center support for a software & hardware service provider

The customer was based in US and they were a known entity in the IT domain. The client delivered computer software and hardware solutions and services.

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Multilingual help desk support for a product manufacturing company

To clearly understand the client’s requirements, we had telephonic conversations with the company and obtained the maximum possible information.

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Major Industries We Serve

  • Education
  • Healthcare
  • Retail and Consumer
  • Banking and Finance
  • Hospitality & Travel
  • Media & Technology
  • Beauty & Cosmetics

Why are we among the best Call Center Outsourcing Companies?

We create quality benchmarks in every project that we handle and make sure to deliver our services to a high standard while keeping our clients’ specifications in mind. Our executives are proficient in the use of advanced call answering software for inbound and outbound calling to provide the best results in various industries. This is what helps us to stand out from the competition and create a prominent identity as one of the top customer service outsourcing companies in the world. The dedicated call center agents at our BPO centers do their best to address client-inquiries in the most professional manner, setting high client service standards in the industry.

Here’s why you should choose us as your call center customer service vendor: