Call Center Services2020-07-31T18:24:43+00:00

Call Center Services

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At WinBizSolutionsIndia, we can help small businesses and start-ups as well as large organizations with excellent call center services so as to help them thrive in a fiercely competitive market. As one of the most reputed third party customer service providers, we can assure higher levels of customer engagement and smooth troubleshooting operations. If you are a business owner who is looking for reliable outsourcing vendors that provide customer support as a service, we would like to congratulate you because you have already found us. Before we proceed further, let us make one point clear. We are not an answering service company, but we run bpo call center operations that include phone answering service as one of the vital service provisions. Our call center representatives do not only excel in customer support operations, but they can also deliver specialized assistance including telemarketing and CATI market research, which can help businesses enter new market and expand their reach.

We offer end-to-end call center support to small, mid-sized, and large companies, helping them to boost their client satisfaction potential and to experience steady business growth. By optimally utilizing our remote assistant services, you can increase your revenues, retain customers, and register better conversion rates. We take pride in being a professional call center outsourcing company that demonstrates a strong commitment when it comes to delivering on our promises. We follow a stricter quality policy. Whether you are looking for medical answering service or you want telemarketing assistance to reach new prospects, we can be your perfect partner who would help you achieve your goals.

OUR CONTACT CENTER SERVICES

Multilingual call center

We offer top-notch multilingual support to various clients by offering solutions in their native language.

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Outbound call center

Initiating calls and convincing customers over the phone are among our prime specialties. We generate measurable outcomes.

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Inbound call center

Our experience in handling diverse industries and customers ensures apex quality inbound call center services.

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Live chat support

Live chat support with virtually no waiting time is what we always provide. Our executives can deliver real-time and effective assistance.

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E-mail support services

We have mastered the art of writing quality Emails in a pleasing tone. We can help you establish a strong bond with your customers.

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Virtual assistant support

We have virtual assistant support provisions for all administrative, creative and technical sectors.

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CATI market research services

With our CATI services, you can get the best results and market insights with a great level of accuracy.

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CHECK OUT OUR CALL CENTER FAQ’S

Want to know more about our services or how we can help you in specific scenarios? Consider going through our detailed FAQs section, which would provide answers to most of your queries.

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CASE STUDIES
Inbound Call Answering Services for an IT Company Based in US

A prestigious IT company which presently offers assistance for the installation and maintenance of enterprise data server for its reputed clients.

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Outbound call center support for a software & hardware service provider

The customer was based in US and they were a known entity in the IT domain. The client delivered computer software and hardware solutions and services.

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Multilingual help desk support for a product manufacturing company

To clearly understand the client’s requirements, we had telephonic conversations with the company and obtained the maximum possible information.

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Why are we among the best Call Center Outsourcing Companies?

We create quality benchmarks in every project that we handle and make sure to deliver our services to a high standard while keeping our clients’ specifications in mind. Our executives are proficient in the use of advanced call answering software and can provide timely assistance. This is what helps us to stand out from the competition and create a prominent identity as one of the top customer service outsourcing companies in the world. The dedicated call center agents at WinBizSolutionsIndia do their best to address client-inquiries in the most professional manner, setting high client service standards in the industry.

Here’s why you should choose us as your customer service vendor:

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