Every business is based on effective management of relationships. Without it, thriving in any business may seem impractical.When it comes to customer relationship management (CRM), the role played by emails is pivotal.
WinBizSolutionsIndia is a reputed outsourcing company providing top-notch online non voice support solutions for different products and services falling under both technical and nontechnical genre like order fulfillment, verification, query escalations and more. We provide support for industries like retail, food, software, media, healthcare and more.
Why should you actually outsource live email support services to India?
Your organization may be receiving enormous mails which either go unanswered or even unnoticed. This can do serious damage to your business and reputation. By outsourcing your assistance requirements, you ensure these emails will be answered within really shortest time period and in the most professional manner. This makes customers satisfied and confident about you. Above all you can devote your complete time on the core business processes.
- For branding building and brand reinforcement, competent 24*7 live inbound customer support is inevitable.
- These emails are considered as primary means for CRM and almost all your competitors may have adopted it.
- Affordability is another boon; it is a cheap yet effective option for customer relationship management.
- You can save expenses for voice support as there will be lesser call volumes.
- This is also a non-invasive communication mode and your prospects can access it anytime and from anywhere.
Realizing its importance, a lot of businesses have started offshoring their 24*7 live online interactive services.
Outsource your business email support services to Winbizsolutions
Dedication towards customers and obsession towards perfection energizes us to perform in an improved and cleverer manner every single time. The team with us is keen to scale new heights in all aspects of their performance and the growing customer base owing to complete satisfaction bears testimony to the said.
Our wide-ranging professional email solutions include
- Order taking
- Technical support
- Escalated query resolutions
- Shipping information
- Cross selling and up selling products and services
- Product and after sales query handling
Why we are rated to be among the best email support service providers?
We are serving businesses from diverse geographical locations and offer some striking benefits which elevates us as one of the most reliable and professional offshore email support services provider in India. Have glance on the prominent ones that deserve to be mentioned.
- We staff extensively experienced and highly talented team to offer accurately customized and secure solutions.
- Our 24*7 email support services and chat support services are reliable and meet quality expectation of clients.
- We have a strategically fabricated working methodology in place.
- Our team maintains a vast knowledge base of FAQ and its answers.
- The FAQ document is always kept updated based on the analysis done of previous interactions.
- Proper time and effort are invested for studying client’s products, offerings and the processes.
- Because of easy access to the well maintained FAQ database, immediate response is guaranteed.
- We understand complexities involved in eCRM, we keep our team vibrant via internal meetings and training.