Don’t limit your geographical expansion strategies because of language barriers in the Middle East. We can help you connect with your Arabic speaking customers with our top-grade Arabic call center services.
We at WinBizSolutionsIndia believe in providing the best Arabic-speaking call center services to our clients both in the Middle East and in other parts of the world that bridge the gap between your customers and your business and build a strong level of trust on both sides. Basically, we act as the representatives of your business and help build a brand out of it via our customer support.
Our Service Portfolio
With our diverse service portfolio, we offer our clients a complete 360-degree level of service, which includes:
Inbound Call Center Services
We provide the best-in-class inbound call center services, where we strive to increase your brand awareness and reach your customers, which ultimately results in increased sales and business profits.
Our agents are well-trained and have complete domain expertise that will help your business reach your potential and existing customers most professionally and will leave a mark of satisfaction every time.
We offer the following inbound call center services:
- Answering Services for Customers
- Order-taking services
- Virtual Receptionist Services
- Cross-selling and up-selling services
- Claims Processing Services
- Product Information Request Services
- IVR Services
- Medical Answering Services
Outbound Call Center Services
With this service, we try to reach your customers with a sales pitch, and we also ensure timely follow-ups on the calls made to customers to increase business visibility and leave no loose ends.
We reach your potential and existing customers via email to get them down the marketing funnel, thus making your marketing activities a success.
We offer the following outbound call centre services:
- Customer satisfaction surveys
- Market intelligence services
- Computer-Assisted Telephone Interviewing (CATI)
- Lead Generation Services
- Database Development and Management
- Telesales & Customer Acquisition
- Services for Scheduling Appointments
- Disaster Recovery Services
- Direct Mail Follow-Up Services
Telemarketing Services
Telemarketing is the best option if you want to build touch points with your customers. And we provide complete telemarketing services to our global clientele by tapping the right lead that turns out to be a profitable customer.
We offer the following telemarketing customer service:
- Services Provided by Cold Callers
- Cross-selling and up-selling services
- Product Promotion
- Lead Management in Telemarketing
Multi-channel Customer Support
Our 360-degree customer support includes multi-channel services for your business to make your platform ready for all sorts of ways to connect with your customers. We provide support for various channels, which gives your customers a plethora of contact points and more visibility to your business.
Multi-Channel Customer Support We Provide:
Technical Support Services
Talking about the technical support, we provide end-to-end services to the customers, as we have complete domain knowledge and top-notch communication skills that help customers in various mediums and solve their queries that are related to the technical issues they face when they encounter your business.
We offer the following technical support services:
- Customer Sales and Support
- Post-sales Support
- Remote IT Support Services
- Enterprise Technical Helpdesk Services
- Toll-Free Customer Support
- Pre-sales Support
- managed technical support services
Various Industries We Have Made Our Presence Known
Why outsourcing Arabic call Center services to the United States is prudent
- We ensure professional customer solutions.
- We have a dedicated team of bilingual experts.
- We offer competitive pricing packages.
- We use the most updated infrastructure and tools.
- We provide operational transparency.
- We ensure data security.
- Quality assurance at its best
Outsource Arabic call centre support to WinBizSolutionsIndia to keep your company on top.We help you establish your business as the most professional brand and create a strong foundation in the Middle Eastern market that will ensure a successful venture.
Not only Arabic, but we also provide call center services and support in various international languages, and we work round-the-clock to suit various time zones, helping you skyrocket your business in no time!
