Tips to improve online customer support
Every business will have encountered issues because of customer complaints. This is obviously disappointing and frustrating. But you must remember that solving the issues faced by your clienteles make them loyal and helps your business to grow. Complaints resolution through online customer support is an art and these 5 steps help you to master the same.
Always remember that when a complainer gets his problem solved easily and within a shorter time period, he will be really satisfied and easily become loyal.