Call Center Services

Is your organization in need of excellent customer service? We offer our end to end call center services to small, mid-sized and large companies to achieve exceptional client satisfaction along with efficiency and accelerated growth in the business with our 24×7 phone answering services which can also help to increase revenues, retain customers, and achieve better conversion rates. WinBizSolutions is a professional call center outsourcing company with an impeccable degree of aptitude in call center service providing.

Our contact center services

multilingual customer support

We offer top-notch multilingual support to various clients by offering solutions in their native language.

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outbound customer support

Initiating calls and convincing customers over the phone is among our prime specialties.

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email support

Writing quality mails in a tone that pleases customers is an art and we have mastered it.

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cati market research

With our CATI services, you can get the best results and market insights with a great level of accuracy.

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Technical support

Our effective tech support minimizes operational costs, improves process efficiency and provides timely support.

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Inbound call center

Our experience in handling diverse industries and customers ensures apex quality inbound call center services.

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customer support live chat

Live chat support with virtually no waiting time is what we always try to achieve.

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remote personal assistant

We have virtual assistant support provisions for all administrative, creative and technical sectors.

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disaster recovery call center

We offer comprehensive business continuity services regardless of the complexity involved in recovery.

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Why should you outsource call center services to India?

When competition increases, the success of any business depends mainly on customer satisfaction which is generally attained through communication. Happy customers remain loyal and also endorse you, thus, act as effective marketers of your business as well as assure the enhancement of your brand image. Hence, it is sensible to employ a customer support team which is even better if outsourced.

By outsourcing your requirements to call centers in India, you can save on labor, technology, infrastructure, and operational costs. Plus, you get access to skilled resources staffed by well-planned companies who deliver work on time irrespective of customer geographical location.

Why we are among the best call center customer support providers?

When the market is brimmed with excessive options, we stay ahead to be the most sought out choice by setting an elevated standard in all aspects of the business. If you are looking for a reliable call center company, your search ends with WinBizSolutions. We make sure that each of your customer’s queries or needs are satisfied through our dedicated call center agents. Here’s why you should choose us as your customer service vendor:

  • Offshoring Services

    Get all-inclusive offshoring solutions from us; our provisions cover the whole facets involved. By leveraging our skilled resource and services, you can meet the requirements of your end customers and hence thrive in an increasingly competitive environment.

  • 24×7 Availability

    The workforce here is backed by great contact center infrastructure, latest software and highly sophisticated technologies. Our way of operation assures improved promotions, increased conversion rates, and more sales. We are available 24×7, in all time zones, which virtually means your business always stay active even at non-regular hours.

  • Live Call Tracing

    Live call tracing and recording for customer support services is done by high-quality assurance team who ensure to reduce the concerns of customers. Customers can explain the details of any of their problems to the support team and receive timely help.

  • Phone Answering Services

    Our professional answering services answer the phone calls quickly and personally. Instead of routing the calls to a machine-oriented system, all of your calls are answered by our support staff for proper collection of information.

  • Multichannel Contact Center

    Our call center company provides multichannel support that are customized based on your explicit requirements. Our contact center services are provided for various domains such as e-commerce, retail, real estatehealthcare, software, travel, banking, finance, insurance and more.

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Call center services

Key Differentiators

Some of the questions that our customers ask too frequently are listed down here for your comfort.

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