Call Center Services

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Is your organization in need of excellent customer service? We offer our end to end call center services to small, mid-sized and large companies to achieve exceptional client satisfaction along with efficiency and accelerated growth in the business with our 24×7 phone answering services which can also help to increase revenues, retain customers, and achieve better conversion rates. WinBizSolutionsIndia is a professional call center outsourcing company with an impeccable degree of aptitude in call center service providing.

Why should you Outsource Call Center Services to India?

When competition increases, the success of any business depends mainly on customer satisfaction which is generally attained through communication. Happy customers remain loyal and also endorse you, thus, act as effective marketers of your business as well as assure the enhancement of your brand image. Hence, it is sensible to employ a customer support team which is even better if outsourced.

By outsourcing your requirements to our call centers in India, you can save on labor, technology, infrastructure, and operational costs. Plus, you get access to skilled resources staffed by well-planned companies who deliver work on time irrespective of customer geographical location.

Our Contact Center Services

multilingual customer support

Multilingual call center

We offer top-notch multilingual support to various clients by offering solutions in their native language.

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Outbound call center

Initiating calls and convincing customers over the phone are among our prime specialties. We generate measurable outcomes.

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Inbound call center

Our experience in handling diverse industries and customers ensures apex quality inbound call center services.

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Live chat support

Live chat support with virtually no waiting time is what we always try to achieve.

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E-mail support services

Writing quality mails in a tone that pleases customers is an art and we have mastered it.

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Virtual assistant support

We have virtual assistant support provisions for all administrative, creative and technical sectors.

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CATI market research services

With our CATI services, you can get the best results and market insights with a great level of accuracy.

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Disaster Recovery services

We offer comprehensive business continuity services regardless of the complexity involved in recovery.

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Technical support

Our effective tech support minimizes operational costs, improves process efficiency and provides timely support.

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Check out our call center FAQs

Some of the questions that our customers ask frequently are listed below:

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200+

Satisfied Customers

30+

Languages Supported

Case Studies

Inbound Call Answering Services for an IT Company Based in US

A prestigious IT company which presently offers assistance for the installation and maintenance of enterprise data server for reputed clients

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Why are we among the best Call Center Service Providers?

We create quality benchmarks in every project that we handle and make sure to deliver our services to a high standard while keeping our clients’ specifications in mind. This is what helps us to stand out from the competition and create a prominent identity as one of the most reputed call center service providers in the world. The dedicated call center agents at WinBizSolutionsIndia do their best to address client-inquiries in the most professional manner, setting high customer service standards in the industry.
Here’s why you should choose us as your customer service vendor:

Testimonials

WinBizSolutionsIndia helped us to boost our customer service standard, which, in turn, contributed to higher levels of customer satisfaction. We conduct surveys after every 6 months to gauge the level of satisfaction that our customers experience while interacting with us via all channels. This is a practice that we have been following ever since the inception. After we hired the call center outsourcing services from WinBizSolutionsIndia, we have observed a tremendous improvement in our customer service delivery operations and the feedback that we have received from our customers. Kudos to the guys!!

CTO, software company, Toronto, Canada

I found WinBizSolutionsIndia having the expertise and the required resources to offer state-of-the-art and reliable call center services along with proficient staff who can interact in the native tone of the target audiences. My business was on a shoestring budget, but still I decided to hire the call centre services of the company. And I am happy that I made the choice that time. Today, I am dealing with a large number of qualified leads . Thanks to WinBizSolutionsIndia for helping me grow my business further.

Business owner, Germany

It was rather late when our team discovered that a significant part of our customer base consisted of German, Spanish, and French speaking people. Hiring WinBizsolutionsIndia’s multilingual call center services was one of the best decisions that we made. The service was splendid and our business has massively benefited from the staff’s expertise.

Marketing Head, health product company, USA

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