Call Center Services

When competitions increase, the success any business depends mainly on customer satisfaction and that is generally attained through communication. This is where customer support services are important. Happy customers remain loyal and also endorse you thus act as effective marketers of your business as well as assure enhancement of your brand image. Hence it makes good sense to employ a customer support team, better if it is outsourced. Benefits of call center outsourcing services include high ROI, improved productivity and 24/7 support.

Why should you outsource call center services to India?

By outsourcing these requirements to call centers in India you can save on labor, technology, infrastructure and operational costs. Plus you get access to skilled resources staffed by well-planned companies who deliver work on time irrespective of customer geographical location.

WinBizSolutions is a professional call center outsourcing company with impeccable degree of aptitude in call center services provision.

Our Services

Inbound services

Our experience in handling diverse industries and customers ensures apex quality inbound call center services.

Outbound services

Initiating calls and convincing customers over the phone is among our prime specialities.

Email support

Writing quality mails in tone that pleases customers is an art and we have mastered it.

Chat support

Live chat support with virtually no waiting time is what we always try to achieve.

CATI services

With our CATI services, you get best results and market insights with great level of accuracy.

Virtual assistant support

We have virtual assistant support provisions for all administrative, creative and technical sectors.

Multilingual services

We offer top notch multilingual support, speaking in native languages which your customers would love to hear.

Disaster Recovery

We offer comprehensive business continuity services regardless of the complexity involved in recovery.

Technical Support

Our effective tech support minimizes operational costs, improves process efficiency and provides timely support.

Why we are among the best call center customer support providers?

When the market is brimmed with a superfluity of options, we stay ahead to be the most sought out choice by setting an elevated standard in all aspects of business.

You get all-encompassing offshoring solutions from us; our provisions cover the whole facets involved. Our call center executives provide multichannel contact center solutions that are customized based on your explicit requirements. We are fortified with exceptionally talented and periodically trained professionals. Workforce here is backed by great infrastructure, latest software and highly sophisticated technologies. Our way of operations assures improved promotions, increased conversion rates and more sales. We are available 24/7, in all time zones which virtually means your business always stay active. Live call tracing for phone answering services and recording is done by high quality assurance team.

Offshore call center services
Call center outsourcing services

Our contact center solutions encompass various domains including eCommerce, retail, real estate, software, travel and more. Our contact center services act as a boon for small businesses with its efficiency of support as well as affordable pricing.

Our call center outsourcing service are availed and endorsed by clients across the globe be it in USA, UK, Australia, New Zealand, Canada, UAE, Singapore, South Africa, Germany, Spain, France, Italy, Philippines and more.

Pricing

We charge reasonably and have multiple packages suiting all categories of customers.

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Case studies

Carrying out projects successfully to achieve maximum benefits for clients is our forte.

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Free quotes

Reach us to get a free quote for your project, customized based on your exact needs.

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