Call Center Services

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At WinBizSolutionsIndia, we can help small businesses and start-ups as well as large organizations with excellent call center services so as to help them thrive in a fiercely competitive market. As one of the most reputed third party customer service providers, we can assure higher levels of customer engagement and smooth troubleshooting operations. If you are a business owner who is looking for reliable outsourcing vendors that provide customer support as a service, we would like to congratulate you because you have already found us. Before we proceed further, let us make one point clear. We are not an answering service company, but we run bpo call center operations that include phone answering service as one of the vital service provisions. Our call center representatives do not only excel in customer support operations, but they can also deliver specialized assistance including telemarketing and CATI market research, which can help businesses enter new market and expand their reach.

We offer end-to-end call center support to small, mid-sized, and large companies, helping them to boost their client satisfaction potential and to experience steady business growth. By optimally utilizing our remote assistant services, you can increase your revenues, retain customers, and register better conversion rates. We take pride in being a professional call center outsourcing company that demonstrates a strong commitment when it comes to delivering on our promises. We follow a stricter quality policy. Whether you are looking for medical answering service or you want telemarketing assistance to reach new prospects, we can be your perfect partner who would help you achieve your goals.

Why should you Outsource Call Center Services to India?

When competition increases, the success of any business depends mainly on customer satisfaction, which is generally attained through communication. Happy customers remain loyal and also endorse you, thereby acting as effective marketers of your business. This also contributes to an enhanced brand image. We have a team of experts who can efficiently deliver customer support through multiple channels.

By outsourcing your requirements to our call centers in India, you can save on labor, technology, infrastructure, and operational costs. Additionally, you will get access to skilled resources employed by reputed companies. These professionals would deliver projects on time and would make sure to demonstrate high levels of quality consciousness at every stage of the project. At WinBizSolutionsIndia, we use the most advanced call center software to make sure that we deliver services to a high standard, thereby helping our clients in optimally utilizing our services and generating results.

Our Contact Center Services

multilingual customer support

Multilingual call center

We offer top-notch multilingual support to various clients by offering solutions in their native language.

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Outbound call center

Initiating calls and convincing customers over the phone are among our prime specialties. We generate measurable outcomes.

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Inbound call center

Our experience in handling diverse industries and customers ensures apex quality inbound call center services.

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Live chat support

Live chat support with virtually no waiting time is what we always try to achieve.

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E-mail support services

Writing quality mails in a tone that pleases customers is an art and we have mastered it.

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Virtual assistant support

We have virtual assistant support provisions for all administrative, creative and technical sectors.

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CATI market research services

With our CATI services, you can get the best results and market insights with a great level of accuracy.

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Disaster recovery

We help clients maintain business continuity in times of disasters, thereby allowing them to remain live at all times.

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Technical support

Our effective tech support minimizes operational costs, improves process efficiency and provides timely support.

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Check out our call center FAQs

Some of the questions that our customers ask frequently are listed below:

200+

Satisfied Customers

30+

Languages Supported

Case Studies

Inbound Call Answering Services for an IT Company Based in US

A prestigious IT company which presently offers assistance for the installation and maintenance of enterprise data server for reputed clients

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Why are we among the best Call Center Outsourcing Companies?

We create quality benchmarks in every project that we handle and make sure to deliver our services to a high standard while keeping our clients’ specifications in mind. Our executives are proficient in the use of advanced call answering software and can provide timely assistance. This is what helps us to stand out from the competition and create a prominent identity as one of the top customer service outsourcing companies in the world. The dedicated call center agents at WinBizSolutionsIndia do their best to address client-inquiries in the most professional manner, setting high client service standards in the industry.

Here’s why you should choose us as your customer service vendor:

Testimonials

WinBizSolutionsIndia helped us to boost our customer service standard, which, in turn, contributed to higher levels of customer satisfaction. We conduct surveys after every 6 months to gauge the level of satisfaction that our customers experience while interacting with us via all channels. This is a practice that we have been following ever since the inception. After we hired the call center outsourcing services from WinBizSolutionsIndia, we have observed a tremendous improvement in our customer service delivery operations and the feedback that we have received from our customers. Kudos to the guys!!

CTO, software company, Toronto, Canada

I found WinBizSolutionsIndia having the expertise and the required resources to offer state-of-the-art and reliable call center services along with proficient staff who can interact in the native tone of the target audiences. My business was on a shoestring budget, but still I decided to hire the call centre services of the company. And I am happy that I made the choice that time. Today, I am dealing with a large number of qualified leads . Thanks to WinBizSolutionsIndia for helping me grow my business further.

Business owner, Germany

It was rather late when our team discovered that a significant part of our customer base consisted of German, Spanish, and French speaking people. Hiring WinBizsolutionsIndia’s multilingual call center services was one of the best decisions that we made. The service was splendid and our business has massively benefited from the staff’s expertise.

Marketing Head, health product company, USA

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