Call Center – Case Studies

Fetching new customers and retaining existing ones are the basic activities on which every business focuses. Here comes the need for call center services which plays a crucial role to achieve the same. Businesses need to market their products and services, carry out surveys, avail technical support and update customers about the latest happenings relevant to them. Thus, with our call center services, we offer a wide range of required solutions that covers inbound and outbound services, multilingual support, CATI services, etc. In addition to this, we also provide virtual assistance, chat and email supports.

WinBizSolutions has helped a lot of IT companies, real estate agencies and insurance companies. See few of our successful project stories here.

Inbound call answering – Case Study

Inbound support service provided by us for the US-based clients of a prestigious IT company to handle enterprise data server installation and maintenance issues.

Outbound call center services – Case Study

Outbound call center support given by us for an US-based IT company to generate leads for their newly launched highly technical software package.

Multilingual customer support – Case Study

Multilingual help desk support catered by us for a well -steemed company to manage their service-related customer inquiries in various languages.

CATI outsourcing services – Case Study

CATI market research services provided by us for a reputed Texas-based health insurance company to interview their 1500 clients and 2500 clients of their competitors.

Inbound tech support services – Case Study

Inbound technical support catered by us for a prominent printer services company to decrease their customer call abandonment rate and thereby saving their business from crumbling down.

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Key Differentiators

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  • Quality output
  • Quick turnaround time
  • FAQs
  • Use of latest technology
  • Benefits

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