Having a well-trained polyglot team of experts, WinBizSolutions is your best partner for outsourcing multilingual and bilingual solutions. If you are losing business as customer’s language is hindering the communication, keep aside your worries. We are here to help!
Outsource multilingual call center services to India
Because of more than a few reasonable benefits, India has emerged as one of most favorite outsourcing destinations, especially when it comes to contact centers. Though English call center still holds a significant portion of the concerned sector, the pace at which demand for bilingual and multilingual support is increasing reflects its emerging importance. Among many, the prominent reason for this importance is the continually growing European BPO sector.
It’s obvious that communicating with customers in their most acquainted native language helps businesses to connect more. So, in fact there is no need for any second thought of outsourcing to multilingual contact centers.
Rising demand of multilingual call centers
European BPO sector is expanding rapidly and this is one of the most important reasons for the growth of demand for multilingual call center outsourcing companies. Languages that are always in demand are French, Spanish, German, Russian, Mandarin Chinese, Cantonese and different other languages. In the coming years, growth rate expected by German and French industry ranges between 5 to 7 percent, as per leading research companies.
US industry is always in need of bilingual customer support centers to deal with customers in English and Spanish, voice and non-voice. The obvious reason for this that nearly 13% of population in US is Hispanic; among them 93% claim that Spanish is their first language. So, targeting them by leveraging professional Spanish call center services is crucial; overlooking the figures can surely limit your growth potential.
Reasons to outsource multilingual customer services to us
- Obedience of communication methods, voice and accent to international standards is assured.
- Regular training is conducted to acquaint our staff with the culture and nuances of global audience.
- We use most advanced technologies; we have the best infrastructure as well as advanced interaction equipment.
- Complete recording facilities and hi-speed data transfer facilities are other upsides.
- Let it be inbound, outbound, chat or email support, your whole needs are met here at WinBizSolutions.
- We have multiple packages compatible for different sizes and types of businesses.
- Our rates are most competitive in the industry; we never charge unreasonably.
Multilingual customer support specialties from WinBizSolutions
Outsourcing bilingual and multilingual services to us has benefited customers from varied verticals. We provide customer support for technical and non-technical niches. Telemarketing, telesales, infomercial response, lead generation and distribution, catalog order processing, surveys, phone answering or order taking, ticketing, subscriptions, document translation and back-office support are few of our service inclusions. Professionals with us converse to convince. We communicate things in a way that appeal to your prospects.
WinBizsolutions today is a reputed company offering bilingual as well as multilingual customer support in a myriad of languages – English, Spanish, French, Polish, Czech, Norwegian, Italian, Estonian, Hungarian, Bulgarian, Swiss, Finnish, Latvian, Lithuanian, Turkish, Dutch and Swedish . We also support customers in almost all popular Asian languages- Arabic, Japanese, Korean, Chinese, Hindi and a lot more. Besides, we have experts who can deal with Indian customers speaking different local languages.